NEXT STEP: PROVIDE ORIENTATION

·       Change Facilitator presents Management, Supervisor and Labour Capacity Building Workshop (attended by: Managers, Team Leaders and Champions) to get the company started, to ensure full participation in the decision making process and to build understanding and support for the Workplace Challenge transformation process.

·        Change Facilitator presents Best Operating Practice workshops to show plant level stakeholders the practical effects and impact of world-class manufacturing process interventions both on ”hard and soft” issues.

·       Change Facilitator presents Plant Level Committee training in the selected Workplace Transformation Toolkit to show the internal facilitators how to guide the company through the implementation phase.

If required, the Change Facilitator helps with WSP/ATR (grants application) based on User Group programme.

IMPLEMENTATION: FACILITATE NETWORKING/SHARING (COLLEGIAL INFLUENCE)

·       Change Facilitator arranges Milestone Workshops so that Members can learn implementation lessons from  one another (one day per quarter)

·       Change Facilitator arranges site visits so that User Group members could learn from one another (more or less one day per quarter)

·       Change Facilitator arranges Steering Committee meetings so that Champions could learn from one another (one day per month).

SELF HELP IMPLEMENTATION

·       Companies apply selected Workplace Transformation Toolkit modules

·       Companies do self measurement and reporting – members measure themselves against quality, cost, speed, delivery and morale criteria and report to the Workplace Challenge

·       Companies do their own monthly audits following the Workplace Transformation Toolkit audit sheets

·       Change Facilitator monitors progress through quarterly audits

·       If the company wants to give its learners the opportunity to earn credits for unit standards in line with the Workplace Transformation Toolkit, the company makes arrangements for its own Learnership Administration and Learner Assessment (companies may qualify for discretionary grants from their SETA).

MEMBER RESPONSIBILITIES

·       Hosting one sharing/benchmarking visit to their company per year

·       Providing electronic summary of their case study for use in the User Group Network’s toolbox

·       Making one collegial presentation per year on a topic of expertise/innovation.

BENEFITS OF USER GROUP MEMBERSHIP

·       Members will get value for money input towards moving to world-class status

·       Companies are coached in implementing world-class manufacturing principles

·       Access to powerful world-class manufacturing materials (the Workplace Transformation Toolkit)

·       Access to world-class facilitators/expertise

·       Companies helped to conform with SETA WSP and ATR conditions

·       Companies getting the full benefit of mandatory grant and possibly discretionary grants

·       Promotion of productivity and performance level of the region.

·       Attendance of three Milestone Workshops

·       Attendance of twelve monthly User Group Steering Committee meetings

·       Implementation of selected  modules from Self Help Workplace Transformation Toolkit

·       Four quarterly audits with feedback and coaching per year.

The programme utilises Workplace Transformation Toolkits developed by Organisational Development International (ODI).

 

WORKPLACE TRANSFORMATION: MANAGEMENT SYSTEM     The Management System of the Workplace Transformation Toolkit aims at helping organisations to make a successful transition to a culture of continuous improvement. The Management System teaches us to plan, to implement according to plan, to review plans, to take corrective actions, to measure and to celebrate achievements. It also teaches us about consistent and regular communication and to start off on the right foot by having purpose and a vision for the transformation of our workplace. Objectives: ·       Outline of the methodology for implementing continuous improvement ·       Set guidelines for this implementation ·       To explain what world-class competitiveness is and why it should be pursued ·       Provide tools that will assist in the journey to world-class.
	WORKPLACE TRANSFORMATION TOOLKIT 1: GOAL ALIGNMENT Goal achievement is only possible if common goals are owned and pursued by all teams. Goal alignment can be seen as the starting point for continuous improvement. It is often implemented first. Objectives: ·       To create effective organisation structures so that everybody will know where they fit in and what they are responsible for ·       To manage people with a style of improvement, coaching and caring ·       To communicate and align goals and targets throughout the organisation, down to first-line team level ·       To align top-down and bottom-up management.
WORKPLACE TRANSFORMATION TOOLKIT 2: CLEANING AND ORGANISING Cleaning and organisation is not just about having a good looking workplace, but also very much about making work easier and creating a functional, visually organised workplace of which people are proud. Cleaning and organising is one of the most important foundations or pillars for continuous improvement. A sustained, high level of implementation supports high levels of safety, quality and productivity, low cost and fast, on-time delivery. Objectives: ·       Create an understanding of the importance of cleaning and organising, also in terms of the role it plays in providing a foundation for continuous improvement ·       Train people in the approaches and techniques for creating and sustaining high levels of cleaning and organising ·       Create a visually organised workplace ·       Establish an internal benchmarking and review system.
	WORKPLACE TRANSFORMATION TOOLKIT 3: TEAMWORK Teamwork is one of four foundation elements of the Workplace Transformation Toolkit. The foundation elements form the basis for continuous improvement of quality, cost, delivery and morale. Objectives: ·       Create an understanding of the importance and role of teamwork, in workplace and business improvement ·       Create a culture of continuous improvement ·       Equip teams with the knowledge to implement small group activities ·       Equip teams with the knowledge to apply basic problem solving techniques ·       Establish an internal benchmarking and review system, based on the Plan, Do, Check, Act cycle and is used by first-line teams for continuous improvement of teamwork.

WORKPLACE TRANSFORMATION IMPROVEMENT TECHNIQUES

The programme contains:
·       Productivity or cost improvement techniques

·       Delivery or speed improvement techniques

·       Quality improvement techniques.