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Keywords & meanings
| 5 S |
| 5S is the Japanese concept for House Keeping. Once fully implemented, the 5S process can increase morale, create positive impressions on customers and increase efficiency and organisation. |
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| 5 Why's |
| 5 Whys, as part of lean manufacturing is a problem solving technique that allows you to get at the root cause of a problem fairly quickly. |
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| 7 Wastes (Muda) |
| While “7 wastes” is not a tool in itself to tackle the problems within a company which are causing the waste in the first place, but they do play a valuable role in tackling inefficiency, and therefore cost. The worst of all the 7 wastes is over production because it includes in essence all the others. |
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| A3 Exercise Process |
| A3 Exercise process is a structured problem solving technique that allows the problem - solvers to get to the root cause of a problem. |
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| Activity Based Costing (ABC) |
| ABC is an accounting technique that allows an organization to determine the actual cost associated with each product and service produced by the organization. An important function of ABC is for the organization's activities to be defined as value added or non-value added. |
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| Balanced Scorecard |
| The balanced scorecard is a management system. When fully deployed, the balanced scorecard transforms strategic planning from an academic exercise into the nerve centre of an enterprise. |
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| Clusters |
Definition: A group of the same or similar elements gathered or occurring closely together.
The essence of the Workplace Challenge is to assist clusters of companies to develop workplace change processes that lead to improved practices and disseminate the lessons learnt. |
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| Continuous improvement |
| Continuous improvement focuses on improving customer satisfaction through continuous and incremental improvements to processes, including by removing unnecessary activities and variations. |
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| Control chart |
| Control charting is a tool used to monitor processes and to assure that they remain "in control" or stable. |
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| Cost of quality |
| Quality costs are the costs associated with preventing, finding and correcting defective work. |
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| Fishbone diagram |
| The fishbone diagram is a problem-analysis tool. It may also be referred to as a cause-and-effect diagram. |
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| Flow chart |
| Flow charts are commonly used in business/economic presentations to help the audience visualize the process better, or to find flaws in the process. |
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| Innovation |
| Innovation can be defined to be: The process of making improvements by introducing something new. Organisations that do not innovate effectively may be destroyed by those that do! |
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| Just-in-Time manufacturing |
| A planning system for manufacturing processes that optimizes availability of material inventories at the manufacturing site to only what, when and how much is necessary at any given time. |
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| Kaizen |
| Kaizen, Japanese for "change for the better" or "improvement" is an approach to productivity improvement. The goals of kaizen include the elimination of waste. |
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| Kanban |
| A system of continuous supply of components, parts and supplies, in such a way that workers have what they need, where they need it, when they need it. |
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| Lead time |
| The amount of time between the placing of an order and the receipt of the goods ordered. |
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| Lean manufacturing |
| A lean manufacturing system is one that meets high throughput or service demands with very little inventory. |
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| MODAPTS |
| Modular Arrangements of Predetermined Time Standards (MODAPTS). This system is used to analyse the way the work is performed and enables work teams to identify ways to make work easier through improved work and workplace design. |
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| Operational cost |
| These are the costs resulting from day-to-day running of an operation, eg staff costs, machine maintenance and electricity. |
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| Pareto |
| Also known as the 80-20 rule states that for many phenomena, 80% of the consequences stem from 20% of the causes. |
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| Poka Yoke |
| A poka yoke device is one that prevents incorrect parts from being made or assembled, or easily identifies a flaw or error. Pronounced "POH-kah YOH-kay". |
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| Prevention cost |
| The costs resulting from poor quality greatly exceed the costs required to produce a high-quality product or service in the first place. |
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| Production targets |
| In today's competitive marketplace, plant managers must continue to look for ways to improve operational effectiveness. |
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| Productivity |
| Productivity entails converting resources (input) into products and services (output) efficiently, effectively and with optimum utilisation of human capital and physical resources for the benefit of society, the economy and the environment. |
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| Pull system |
| The flow of resources in a production process by replacing only what has been consumed. |
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| Quality |
| Quality is the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs. |
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| Quality assurance |
| In order to achieve the required technical quality of a product or service, a continuous system of quality assurance needs to be established. |
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| Quality control |
| Systems to ensure that products are designed and produced to meet or exceed customer requirements and expectations. |
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| Quality improvement |
| Quality improvement is a process by which the components of services are analysed continuously to improve their reliability, efficiency and utilisation. |
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| Quality management |
| Quality management is a method for ensuring that all the activities necessary to design, develop and implement a product or service are effective and efficient with respect to the system and its performance. |
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| Six Sigma |
| Six Sigma methodology provides the techniques and tools to improve the capability and reduce the defects in any process. Sigma is the Greek letter used to represent standard deviation in statistics from the mean. |
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| Team leader |
| Each mini business is supervised by a team leader, who is responsible for maintaining optimal quality and productivity. |
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| Value stream mapping |
| It is the ability of a business to distinguish between different processes and visibly illustrate and understand their effect that will enable the business to develop a strategic approach and continuous improvement. |
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| Waste |
| A waste is any solid, liquid or contained gaseous material that is discarded by being disposed of, burned or incinerated, or recycled. |
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| World-class manufacturing |
| Visit this website for a simple definition of world-class manufacturing and five simple techniques that a number of "world-class" manufacturers have employed. |
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| X-Bar and R Charts |
| This set of two charts is the most commonly used statistical process control procedure. Used to monitor process behaviour and outcome overtime. |
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< Back
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| Current And Future Events |
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Leadership Capacity Building (LCB) Programme
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The LCB workshop will be held at Aspen Nutritionals in Clayville on the 11th May 2009 and the 19th May 2009. |
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Milestone Workshop
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Ekurhuleni After Care Cluter's first Milestone Workshop to be held at Productivity SA, Midrand on the 11th Of June 2009. |
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